Back to HAANHAAN • Information & policies

Account or data deletion request

A guardian identity or related account data can be requested for deletion when applicable. Some operational records may be school-managed or subject to required retention.

Last updated: 4 October 2026

How to request deletion

  • Send the request to support@wessaal.com or through support.wessaal.com.
  • Include the related school and a contact method that can be used to verify the request.
  • Never send a password or verification code in the request.

School-managed data

If the request concerns student records or pickup authorization managed by the school, the request may need coordination with an authorized school administrator.

Why some data may remain

Security, legal, or approved operational-record requirements may require some information to be retained for a defined period. This is explained during request handling when applicable.