Support channels
- Support center: support.wessaal.com
- Email: support@wessaal.com
- For day-to-day school matters, start with your school's HAAN administrator when appropriate.
What to include
- School or workspace name.
- A short description of the issue and what you were trying to do.
- Approximate time and the pickup-request state.
- A screenshot only when it does not expose unnecessary sensitive information.
Student safety
Do not rely on an online support request for an urgent safety situation. Contact the school directly and the appropriate local emergency channel for the situation.